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Weltreiseforum, Reisetipps und Reiseinfos für Backpacker und Rucksackreisende • Ware beschädigt an wen wenden?
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Ware beschädigt an wen wenden?

BeitragVerfasst: Mittwoch 30. August 2017, 18:30
von KunzeHohenthann
Hallo Leute,ich habe mir vor kurzem einen Motorradhelm über motorradhelm-damen.de angeschaut und dann durch die Seite bei Amazon gekauft und musste leider feststellen, dass das Produkt ramponiert angekommen ist. Nun weiß ich nicht wen ich kontaktieren soll die Seite, die über die ich auf Amazon gekommen bin oder direkt bei Amazon und wer dafür zuständig ist mich zu entschädigen. Weiß jemand von euch da vielleicht mehr oder war schon mal in einer ähnlichen Situation?

Re: Ware beschädigt an wen wenden?

BeitragVerfasst: Freitag 1. September 2017, 14:11
von Pantitlan
Wenn du es über Amazon kaufst, musst du es dorthin zurückschicken. Das funktioniert recht flott.

Re: Ware beschädigt an wen wenden?

BeitragVerfasst: Dienstag 19. Dezember 2017, 13:26
von Sophia_S
Jap, direkt an Amazon wenden. Bei beschädigter Ware funktioniert das alles recht reibungslos.